Support

How can we help?

Answers to common questions, and a real person when you need one.

I did not get my sign-in code

Codes arrive by WhatsApp or email within a minute. Check the number or email you entered, then tap Resend code in the app. You can switch between WhatsApp and email on the sign-in screen.

My payment went through but credit did not appear

Credit usually appears within a minute. Close and reopen FairCall to refresh your wallet. If it still has not arrived, email us with the time of payment and the mobile number on your account.

Calls do not connect

Check that the menu shows "Calls on". Switch between Wi-Fi and mobile data and try again. For calls to regular phones, make sure your wallet has enough credit for at least one minute.

I want to delete my account

Open Menu, then Settings, then Delete Account, or follow the steps on our account deletion page.

Policies: Privacy ·Terms ·Delete account